Sharon
About
Sharon is part of the reception team at our Box Hill South clinic, where she plays a key role in creating a warm and welcoming experience for families.
With a diverse background across multiple industries, Sharon brings strong customer service skills and a genuine enjoyment of client-facing work. She values being able to support both families and clinicians, helping ensure the clinic runs smoothly so our team can focus on delivering high-quality care.
Qualifications
Over 5 years experience in a clinical practice setting
Extensive experience in client-facing and administrative roles
Areas of Expertise
- Warm, professional client engagement
- Managing appointments, scheduling, and clinician diaries
- Supporting smooth intake and onboarding processes for new families
- Clear and compassionate communication with parents, schools, and referrers
- Administrative coordination to support clinicians and daily clinic operations
- Maintaining a calm, organised, and welcoming clinic environment
- Handling sensitive information with discretion and confidentiality
- Problem-solving and responsiveness to client and team needs
