No, you do not need a referral to book an appointment. You can self-refer and access services privately. However, if you would like to claim a Medicare rebate, you will need a referral and a valid Mental Health Care Plan (MHCP) from your GP, psychiatrist, or paediatrician.

A standard psychology session runs for approximately 50 minutes. Some assessment sessions may be longer, depending on the nature of the assessment.

We provide psychological support for a range of mental health and developmental concerns, including:

• Anxiety (e.g., generalised anxiety, social anxiety, panic attacks)
• Depression and mood difficulties
• ADHD and executive functioning challenges
• Autism Spectrum Disorder (ASD) and related social or emotional difficulties
• Emotional regulation and self-esteem concerns
• Trauma and stress-related issues
• Grief and loss
• Sleep difficulties
• Family and relationship challenges
• School-based difficulties and learning challenges

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If you’re unsure whether we can help, feel free to contact us to discuss your needs.

The number of sessions varies depending on individual needs and therapy goals. Some clients benefit from short-term support (e.g., 6–10 sessions), while others may require longer-term therapy. Your psychologist will discuss your treatment plan with you in the first few sessions.

The first session is an opportunity for your psychologist to get to know you and understand your concerns. They will ask about your background, current challenges, and goals for therapy. It’s also a chance for you to ask any questions and discuss how therapy will work.

For children and adolescents, the initial session may involve parents or caregivers to provide important background information.

Yes, you are welcome to request a specific psychologist if you have a preference. If you’re unsure who would be the best fit, we can help match you with a psychologist based on your needs.

For younger children, parental involvement is often beneficial, and parents may be included in some sessions.

For older adolescents and young adults, the psychologist will discuss the best approach with the client and family to ensure therapy is effective and supportive.

Please refer to our Privacy Policy here

Future Minds Psychology does not provide emergency crisis support. If you need immediate help, please contact:

• Lifeline – 13 11 14
• Kids Helpline (for young people up to age 25) – 1800 55 1800
• Beyond Blue – 1300 22 4636
• Emergency services – Call 000 if you are at risk of harm

If you are an existing client and need urgent support, please reach out, and we will do our best to offer an appointment as soon as possible.

Yes, we offer telehealth (online video or phone) sessions for clients who prefer remote access. Medicare rebates are available for eligible clients with a valid referral and Mental Health Care Plan (MHCP).

Yes, we offer psychological assessments for cognitive functioning, academic performance, ADHD, and autism. Please contact us to discuss the assessment process, fees, and any required referrals.

Our fees vary depending on the type of service provided. Please contact us directly for details on current session fees.

If you are accessing psychology through Medicare, a rebate is available for eligible clients. The out-of-pocket cost will depend on the session fee and rebate amount.

• Medicare: If you have a valid Mental Health Care Plan (MHCP) and referral from a GP, psychiatrist, or paediatrician, you may be eligible for Medicare rebates for up to 10 sessions per calendar year.
• NDIS: If you have an NDIS plan that includes funding for psychology under Capacity Building – Improved Daily Living, we can provide psychological support. Future Minds Clinic currently accepts self-managed and plan-managed NDIS clients.
• Private Health Insurance: Many private health insurance providers offer rebates for psychology services. The rebate amount and eligibility depend on your specific policy. Please check with your insurer to see if you are covered.

Please note that Medicare and private health insurance cannot be used together for the same session.

Yes, we accept self-managed and plan-managed NDIS participants. If you are unsure whether your NDIS plan covers psychological support, we recommend checking with your NDIS plan manager.

We understand that unexpected circumstances arise, but to provide the best possible service to all clients, we require at least 48 business hours’ notice for cancellations or rescheduling.

• Appointments cancelled with less than 48 business hours’ notice will incur the full session fee.
• Cancellation fees are not claimable as a rebate from Medicare or private health insurance.

If you need to cancel or reschedule, please contact us as soon as possible.